How long does a MyAffiliates-to-Track360 migration take?+
Typical migrations run 30-60-90 days end-to-end. The 14-30 day parallel-running phase is the longest by design β it catches attribution gaps and gives long-tenured partners time to adjust before final cutover.
Will partners need to update their tracking links?+
Yes. New Track360 tracking links replace MyAffiliates links. Partners receive these via the partner portal with 14+ days notice. The migration team can also help operators preserve old links via redirects during the transition window.
What happens to historical data from MyAffiliates?+
Historical data (conversions, partner records, commission history) is exported from MyAffiliates and imported into Track360 as read-only audit data. This preserves the audit trail for finance and compliance retention without disrupting active operations.
Is there downtime during migration?+
No structural downtime. The migration is designed to run Track360 in parallel with MyAffiliates during Phase 3. Final cutover happens at a single planned point with no platform unavailability for partners or end users.
Can I keep my existing partner deal structures exactly?+
In most cases, yes. Track360's deal engine supports the deal patterns commonly used on MyAffiliates (CPA, RevShare, hybrid, multi-tier with KPI conditions). Edge cases are reviewed in Phase 1 discovery and addressed before cutover.
How do we handle long-tenured partners during the platform change?+
MyAffiliates programs often have partners that have been on-platform for 5-10+ years. Track360 migrations include dedicated outreach for top-revenue partners, payout-amount preservation guarantees, and a video walkthrough of the new partner portal to reduce switching friction.