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Reset Fee

A reset fee is a discounted payment a trader makes to restart an evaluation challenge after failing, allowing them to re-enter the same challenge tier without purchasing a full new challenge at the original price.

What it means in practice

A reset fee allows traders who fail an evaluation phase to restart their challenge purchase at a reduced price -- typically 20--40% of the original challenge cost. Instead of buying an entirely new challenge, the trader pays the reset fee to return to the beginning of the same evaluation tier with fresh parameters (reset drawdown, reset profit target, reset trading days). This creates a lower-friction path for traders to try again, increasing retry rates and generating additional revenue for the prop firm beyond the initial challenge sale.

Reset fees have a significant impact on affiliate economics in prop firm partner programs. They represent a secondary revenue stream that can substantially increase the lifetime value of a referred trader. A single referred trader might purchase one challenge and then pay for three or four resets before either passing or moving on. Whether affiliates earn commission on reset fees -- and at what rate -- varies by program. Some firms pay the same CPA percentage on resets as on first-time purchases, while others offer a reduced commission or exclude resets from affiliate payouts entirely.

For operators, reset fee pricing and attribution rules require careful consideration. The reset price must be low enough to encourage retries rather than pushing traders to competitors, but high enough to maintain healthy unit economics. Attribution of resets also raises questions: should the original referring affiliate receive credit for the reset, or should it be treated as a new conversion event open to repeat purchase attribution? The answer affects affiliate satisfaction, program competitiveness, and the accuracy of customer acquisition cost calculations.

How Reset Fee works across industries

See how reset fee is applied in the verticals Track360 supports, from qualification logic and payout structure to the operational context behind each model.

Prop Trading

Reset Fee in prop trading acquisition flows

Reset fees are a core component of prop trading firm economics. Most firms price resets at 20--40% of the original challenge cost -- for example, a $500 challenge might have a $100--$200 reset fee. Some firms offer free first resets as a competitive differentiator. Attribution rules for resets vary widely: some firms always credit the original affiliate, others treat resets as independent conversion events, and some use a time-based window to determine attribution. High reset volumes can significantly boost affiliate earnings when commissions are paid on resets, making reset-friendly programs attractive to affiliates who drive high-intent but not necessarily high-skill trader traffic.
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How Track360 handles this

Track360 enables prop trading operators to configure separate commission rules for reset fees versus initial challenge purchases, with flexible attribution settings that determine whether resets credit the original referring affiliate or follow standard attribution logic. Operators can track reset conversion rates, reset revenue, and per-affiliate reset patterns to optimize pricing and commission structures.

FAQ

Frequently Asked Questions

Common questions about reset fee, how it works in affiliate programs, and where it shows up across Track360's supported verticals.

A reset fee is a discounted payment that allows a trader to restart a failed evaluation challenge without buying an entirely new challenge at full price. Reset fees are typically 20--40% of the original challenge cost. When a trader pays the reset fee, their evaluation parameters -- profit target, drawdown limits, and trading days -- are reset to the beginning, giving them a fresh attempt at the same challenge tier.